General Information

Crochet By Juju is a small business run by Julia, offering handmade crochet plush animals, toys, and flowers for sale.

All items are crafted with care, and slight variations in size, shape, or color may occur due to their handmade nature.

By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian to make a purchase.

Ordering & Payments

Orders can be placed directly through the website. Full payment is required at checkout to confirm your order.

I accept payments through credit/debit cards, PayPal through Stripe.

Prices are listed in [your currency], and I reserve the right to change prices at any time without prior notice.

Orders are processed in the order they are received. As items are handmade, processing times may vary.

Shipping & Delivery

I currently ship to USA. If you are outside these areas, please contact me to check for special arrangements.

Shipping costs and estimated delivery times will be displayed at checkout.

I am not responsible for delays caused by the postal service, customs, or other external factors.

If your package is lost or damaged during shipping, please contact me immediately, and I will do my best to assist you.

Returns & Refunds

Due to the handmade nature of my products, all sales are final, and I do not accept returns or exchanges unless the item is defective.

If you receive a defective or incorrect item, please contact me within 7 days of receiving your order with photos and details. I will work with you to find a solution.

Refunds (if applicable) will be issued at my discretion and processed through the original payment method.

Product Care & Safety

My crochet items are made with soft yarn and stuffing, but they may contain small parts.

Some items may not be suitable for young children without supervision. Please review product descriptions carefully before purchasing.

To maintain the quality of your crochet piece, I recommend hand washing with mild soap and letting it air dry.

Intellectual Property & Usage

All images, product descriptions, and content on this website belong to Crochet By Juju and cannot be copied, reproduced, or used without permission.

You may not resell or modify my crochet creations for commercial purposes without written consent.

Limitation of Liability

Crochet By Juju is not responsible for any damages, injuries, or losses resulting from the use or misuse of my products.

I reserve the right to refuse service, cancel orders, or update these Terms of Service at any time.

Changes to These Terms

I may update these Terms of Service from time to time. Any changes will be posted on this page with the updated date. By continuing to use the website, you agree to the revised terms.

Contact Information

If you have any questions about these Terms of Service, please contact me at:

Thank you for supporting Crochet By Juju! 🧶💖